Porthloo House
Privacy Policy

Porthloo House Privacy Statement

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This privacy policy sets out how Porthloo House Holidays uses and protects any personal information that you provide us with when you use our website or make an enquiry and/or book with us by telephone.

 

We are committed to ensuring that your privacy is protected and hold the privacy of your personal information in the highest regard. Unless required by law, we do not pass any of your personal information to any other party, apart from the bank when taking payment.

 

Should we ask you to provide certain personal information by which you can be identified when using our website, or by phone, then you can rest assured that it will only be used in accordance with this privacy statement.

 

Information we collect

 

We collect your name, address and contact information, including email address when you contact us using our online booking enquiry form or when telephoning to enquire or make a booking.

 

In addition to the above, when you make a booking by telephone, we will ask you to make a BACS payment of a non-refundable deposit of £200 per week's stay.

 

What we use the information for

 

The information we collect is only used to help provide our service to you. The following are typical examples of what we might use the information for:

 

• Responding to your questions and comments

• Taking payment for the non refundable deposit

• Confirming any bookings and providing you with useful information

• Using information to improve our products and services

 

Links to other websites

 

Our website contains links to other websites of interest, however, once you have used these links to leave our site you should note that we do not have control over that other website. Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

 

 You may request details of personal information which we hold about you under the Data Protection Act 1988 and GDPR legislation. A small fee may be payable.